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Looking to understand attributes and customer journey map

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Brand new to Aris and trying to soak up much as possible with the various learnign opportunities. I'm attempting to model a customer journey map; however, cannot seem to achieve the addition of touch points (e.g.: moment of truth, pain point, and best practice). No matter what I try, the icons just do not show up for me. Hope someone can point me to some resources or if applicable a more appropriate place to ask a question of the community. Thank you,

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